Purchases and withdrawals
Use your linked card for eligible purchases and cash withdrawals, subject to available funds and transaction limits.
Cards & payments
Everyday payments with security and control.
Use your card for eligible purchases, monitor transactions and contact us quickly if a card is missing or a payment is unfamiliar.
Card services
Manage purchases, alerts and card security.
Card availability, fees, transaction limits and eligibility depend on the account and card selected.
Transaction alerts
Receive selected activity notifications through verified channels and review unfamiliar items promptly.
Card controls
Use available card controls to manage card status and selected transaction settings.
Digital wallets
Add eligible cards to supported wallet services only through official applications and device-security settings.
Stay alertReview transactions and act quickly when card activity is unfamiliar.
Safer card use
View card support
Small controls can make a meaningful difference.
Keep your card secure, shield your PIN, use trusted payment pages and contact us immediately when card activity is unfamiliar.
✓Never disclose a PIN, password or one-time verification code
✓Avoid entering card details after following an unexpected message link
✓Use device locks and approved wallet security features
✓Report a lost card or unfamiliar transaction without delay
When something goes wrong
Report a missing card or unfamiliar transaction without delay.
Your card agreement explains applicable reporting periods, investigation procedures and customer responsibilities.
Secure the card
Use available card controls and call 041 004 0200 to prevent further use.
Review the details
Note the merchant, date, amount, card status and any related message or call.
Contact us
Call 041 004 0200 or use the contact details published on globalcreditplc.com.
Keep records
Retain reference numbers, correspondence and requested supporting documents.
Card activity
Explore digital banking
Monitor card purchases from the same account view.
Online banking lets you review posted and pending card transactions, search payment history and receive selected account alerts.
✓Posted and pending card transactions
✓Transaction and account alerts
✓Direct access to card support and dispute information
✓Card-support information for account holders
Make card controls part of your everyday banking routine.
Review transactions regularly, protect your PIN and report concerns immediately.