Call us immediately
Report the missing or compromised card at 041 004 0200.
Card support
Lost, stolen or compromised card?
Act promptly to protect your account and report unfamiliar activity.
Take action now
Use a trusted device and official contact details.
Do not respond to anyone who asks for your PIN, password or one-time verification code.
Review recent activity
Identify unfamiliar purchases, cash withdrawals or digital-wallet activity.
Secure digital access
Change compromised credentials from a trusted device and review authorised devices.
Keep records
Note when the card was last used and preserve relevant transaction or message details.
Card security
Never share confidential access information.
Global Credit Union Bank will not ask you to reveal your full password, PIN, card security code or one-time verification code in an unsolicited message or call.
Contact card services