Regulatory notices

Important banking information and disclosures.

Review the legal, regulatory, account and service information that supports your relationship with Global Credit Union Bank.

Institutional information

Key details at a glance.

Contact us whenever you need assistance locating an agreement, disclosure or service document.

Global Credit Union Bank

Customer service and banking information are available through our Port Elizabeth and Durban offices.

About the bank →

Member FDIC

Deposit products and protection are subject to the applicable account terms, coverage rules, limits and exclusions.

Request information →
Policies and customer information

Clear information for informed banking decisions.

The applicable product agreement and disclosure should be read together with these website policies.

Rates and product information

Information about deposit and lending rates, account terms and service enquiries.

View rates information →

Email communications

How to recognise official messages and manage communication preferences.

Email guidance →

Complaints and enquiries

Contact our customer-support team to raise a service concern or request assistance.

Contact us →

Need a copy of an account agreement or disclosure?

Contact our team with the product or service name and we will direct you to the appropriate information.

Request assistance
How can we help?Speak with our team about personal, business and digital banking services.
Contact our team