Personal lending

Support for important plans.

Personal credit may help eligible customers manage a defined expense, major purchase or financial priority.

A responsible lending process

Understand the purpose, cost and repayment commitment.

All credit is subject to application, affordability assessment, eligibility and approval.

Define the purpose

Start with the amount needed, the reason for borrowing and the preferred repayment horizon.

Review affordability

Consider income, essential expenses, existing commitments and the effect of repayments.

Compare the full cost

Review rate, fees, term, repayment amount and total amount payable.

Keep payments manageable

Choose a structure that remains affordable if circumstances change.

Customer discussing lending needs with an adviser
Clear information

Ask questions before accepting credit.

How the interest rate is determined
Which fees and charges apply
The repayment amount and due date
Whether early settlement conditions apply
What support is available if circumstances change
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