Keep details current
Use an email address you check regularly and notify us when your contact details change.
Email communications
Banking information delivered clearly.
Learn about the service notices, product information and requested correspondence we may send by email.
Official communication
Relevant updates about your banking relationship.
We may send account-service notices, product information, requested correspondence and updates about digital banking availability. Communications should clearly identify Global Credit Union Bank and direct customers to our official website or published contact details.
✓Account and service notices
✓Product information relevant to personal or business banking
✓Digital banking availability and maintenance updates
✓Requested statements, documents or correspondence
✓Clear preference and unsubscribe options where applicable
Managing communication preferences
Choose the information that is useful to you.
Contact our team when your email address changes or when you need assistance with communication preferences.
Review service notices
Operational messages may contain important information about account access, payments or scheduled maintenance.
Manage optional updates
Use the preference or unsubscribe option included with eligible product and marketing communications.
Use official contact details
For account-specific assistance, contact us using the telephone number or email address published on this website.
Need to update your contact information?
Speak with our team about your registered email address or communication preferences.